Jobs
Current Positions | 3
| Position | Location | Job Ref | Posted | Closing Date | More Details |
|---|
| AQUARIST | LONDON | CWD/FH | March 20 2024 | April 30 2024 | Open/Close |
FULL-TIME - Chorleywood – Hertfordshire
Aquarists are critical to the daily operations of our Livestock business. We are looking for a passionate coral reef keeper, to work alongside a very busy team in our modern marine livestock holding facilities. An interest in fragging would be advantageous and general duties include assisting with tank maintenance, feeding, handling livestock, and dealing with customers in the Fish-House. The role also involves unpacking and acclimating livestock shipments in our quarantine room.
Full-time working hours are 42.5 hours per week and due to the nature of dealing with Livestock flexibility in hours is essential and evening and weekend work is required on a rolling shift rota. The successful candidate should have an interest in aquatics or animal care, and be enthusiastic, hard-working with attention to detail, and eager to learn all aspects of marine livestock husbandry. Full training is provided.
Key responsibilities include:
· Coral fragging
· Livestock acclimation
· Hands on maintenance of the fish-house systems
· Feeding livestock and fish welfare
· Tank cleaning
· Picking and packing of livestock in a timely manner, for sales deliveries and calling customers
· Supporting calling customers
· Fish-house housekeeping duties
Key skills required include:
· Willingness to get involved, take ownership, and work on your own initiative is important.
· Hands on approach to tasks and situations
· Flexibility to adapt to sudden changes
· Work to deadlines and support critical pinch points, so that our livestock welfare standards are maintained.
· Positive ‘can do’ attitude and attention to detail
· Good interpersonal & communication skills
· Aquatic experience and product knowledge (advantageous)
· Flexibility and enthusiasm essential
Hours of Work: Fish-house shifts will include early starts and late finishes including weekend support on a rota basis. We can accommodate an immediate start.
Salary: £21,000.00-£23,800.00 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- Store discount
| WAREHOUSE & LOGISTICS ASSISTANT | LONDON | CWD/LOG | April 24 2024 | May 27 2024 | Open/Close |
An exciting opportunity has arisen to recruit for a new dual role in our warehouse/logistics department that will be key to the flexibility that we need to run the department. We are looking for a highly motivated individual, to join our team that wants variation in their daily workload and to take on a hands-on responsibility approach. The ideal candidate would exhibit strong experience in delivering a good service to both our internal and external customers. We are a Marine Livestock business and as such time is critical to our shipments, as is the quality and care of our goods in transit. This individual will be based at our Chorleywood site and cover both areas in the warehouse and logistic area. Ideal Candidates would have good experience in customer service skills, warehousing and van driving experience.
Brief Job Description
A key part of the role is the weekly collection and delivery of our marine animals and dry goods from Heathrow airport to our head office in Chorleywood, Hertfordshire. You could be dealing with all aspects of collections from the airport and in particular deliveries to our customers on our assigned courier runs. You will also be working with the team in our warehouse and cash & carry areas throughout the week.
Key responsibilities include:
• Airport deliveries and collections of livestock, including dealing with necessary paperwork.
• warehouse duties including picking, packing and stock-take support
• Inter-site deliveries and collections
• Local / non-local customer and supplier deliveries and collections
• Operation of our Counterbalance Forklift Trucks
• Demands of the role and livestock business may require the successful candidate to be flexible with start and finish times.
Key skills required include:
• Willingness to get involved, take ownership, and work on your own initiative is very important.
• Hands on approach to tasks and situations
• Flexibility to adapt to sudden changes
• Work to deadlines and manage critical pinch points, so that our livestock arrives as quickly as possible
• Positive ‘can do’ attitude
• Excellent customer service
• Ability to communicate professionally
• Building good relationships with team members and customers
• Full driving Licence (essential)
• Aquatic experience and product knowledge (advantageous)
• FLT – Counterbalance (advantageous)
You may also upload your CV directly using the link below
https://talent.sage.hr/jobs/87e43796-ef74-4677-834a-325c7b929b33
| SALES REPRESENTATIVE | LONDON | SALES/LON | May 02 2024 | May 20 2024 | Open/Close |
Job Summary:
As a Sales Representative, you will play a vital role in providing exceptional customer service and driving sales predominantly within dry goods but also livestock. You will serve as the primary point of contact for calling customers, addressing their inquiries, providing product information, and offering solutions to meet their needs. Your main objective will be to maintain customer satisfaction and build long-term relationships while promoting and selling ourdry good product ranges, services and livestock.
This role requires the incumbent to be customer centric and close sales opportunities, have a professional telephone manner and the ability to connect and build relationships with all customers. There will also be the opportunity to build stronger customer relationships through trade events, customer product videos, shop events and talks.
There will be daily handling of sales tasks and general activities that support Sales efforts.
Responsibilities; full training given and duties will include but are not limited to:
- Develop and implement sales strategies to achieve assigned sales targets and increase revenue.
- Proactively identify and pursue new sales opportunities within the aquatics industry.
- Conduct product presentations and demonstrations to prospective customers.
- Call customers and deliver sales in a timely manner.
- Follow up with customers to ensure customer satisfaction and secure repeat business.
- Analyse sales data and trends to identify opportunities for improvement.
- Collaborate with the marketing team to develop sales collateral and promotional materials.
- Work with colleagues to support new business projects.
Customer Support:
- Respond promptly and professionally to customer inquiries via phone, email, HubSpot or in person.
- Provide accurate and detailed information about products, pricing, availability, and delivery options.
- Assist customers in selecting appropriate dry good products/livestock based on their requirements and budget.
- Assist customers with product support including returns
- Resolve customer complaints or issues by investigating problems, developing solutions, and implementing corrective actions.
- Maintain a high level of product knowledge to effectively address customer inquiries.
Relationship Building:
- Build and maintain strong relationships with existing customers through regular communication and follow-up.
- Identify customer needs and recommend appropriate products or services to meet those needs.
- Provide ongoing support and assistance to customers to ensure their success and satisfaction.
- Attending industry events, and trade shows to network with potential customers and stay updated on industry trends.
- Goal-oriented mindset to achieve sales targets.
Record Keeping and Reporting:
- Maintain accurate customer records, including contact information, inquiries, and sales activities, using CRM software.
- Generate regular reports on sales activities and customer feedback.
Competencies:
• Goal-oriented mindset to achieve sales targets.
- Confident with a “can do” attitude
- Ability to build trusting customer relationships
- Good verbal and written communications skills
- Solution finder
- Team player
- ‘Hands on’ work ethic
This is a site-based sales position, at our head office in Chorleywood. Some travel to customer sites and trade shows will be required.
Hours of Work Monday - Friday 8am-5pm with flexibility in hours to support the operational demands of the business as well as livestock welfare.
You can also apply directly to our Recruitment platform using the following link https://talent.sage.hr/jobs/f584f1ca-eb30-45d4-8fd4-59efcc3b4456