Delivery and Returns

All in stock orders placed before 1pm will be shipped the same day (excluding pallet deliveries, livestock & unless otherwise stated). Your order will be shipped via the delivery method selected at checkout. If you have selected to choose your delivery day your order may be held by our warehouse team ready for dispatch on the appropriate day. Each order will be issued with an estimated dispatch date at checkout. If your order contains an item that is out of stock or an item that needs to be ordered in for you, we will always aim to ship your order on or before this date. If for any reason your order encounters a delay we will contact you via telephone or email to discuss. If we are unable to get hold of you, we may ship the order at the earliest opportunity. Upon your order being shipped, you will be notified via email and/or SMS depending on service selected, providing you with your tracking details. (please note that tracking details may not be available for pallet or some services)

All in-stock orders placed before 1pm will be shipped the same day (excluding pallet deliveries, and livestock deliveries & unless otherwise stated). Your order will be shipped via the delivery method selected at checkout. If you select a delivery day in the future your order may be held by our warehouse team ready for dispatch the day prior to that selected.

Each order will be issued with an estimated dispatch date at checkout. If your order contains an item that is out of stock or an item that needs to be ordered in for you, we will always aim to ship your order on or before this date. If for any reason your order encounters a delay we will contact you via telephone or email to discuss.

Upon your order being shipped, you will be notified via email and/or SMS depending on the service selected, providing you with your tracking details. (please note that tracking details may not be available for pallets or some services)

Some products may qualify for free delivery, subject to a minimum spend threshold, and dependent on shipping location. This will be shown on checkout. Note packing charges may still apply.

Please be aware that ALL PALLET deliveries will be a curb-side drop. If the items you have ordered as large or heavy we would advise that you have someone one hand to help you into the house with your goods.